Frequently Asked Questions

Everything you need to know about your next Sprayground haul.

When will my order ship?

Most orders are processed within 2-3 business days. Once your order ships, you will receive a confirmation email with a tracking number to follow its journey.

What is your return policy?

We offer a 30-day return window for items in original, unused condition with all tags attached. Please note that limited edition drops may have specific final sale conditions.

Are Sprayground backpacks water-resistant?

Yes, most of our backpacks are crafted from durable, 900D water-resistant fabric to protect your gear from the elements during daily travel.

Do you ship internationally?

We ship worldwide! International shipping rates and delivery times vary by destination and will be calculated at checkout.

How can I ensure my bag is authentic?

Every authentic Sprayground product features a unique holographic hangtag and interior branding. To guarantee authenticity, only purchase directly from our site or authorized retailers.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna for select regions.